Product Care

Each one of our pieces are handmade, making them precious and delicate. Any imperfections are characteristics of their artisanal nature.

Jewelry Care

Our sterling silver, 14k gold filled and 18k gold vermeil products are durable and tarnish resistant. However, to ensure they last a lifetime we recommend keeping them away from direct water exposure and humidity, and removing them before exercising and sleeping. When not in use, store in their pouch in a cool and dry area.

Handbag Care

Gently spot clean with a damp washcloth and allow to air dry.

Customer Care

It’s important to us that our customers are satisfied with the quality and craftsmanship of each of our products; so we sincerely apologize if you received an item that is damaged or faulty.

Please contact if you have any questions or issues with your order. We offer repairs on all NST jewelry purchased through our site. Depending on the nature of the damage and purchase date, a small fee may be incurred to cover the costs of the repair.